Information and Communications Technology

Director, ICT Directorate

Sebastian Ayaaba

ICT Director

The ICT Directorate is mandated with planning, developing, securing, and maintaining all ICT equipment and services to support the core objective of the University. The Directorate provides resources and services and is committed to delivering the best quality of same to students, academic and administrative staff of the University Community.

Vision

To become a self-motivated directorate driving ingenuity and innovation.

Mission

Provide continuous and secure Information and Communication Technology services to the university community to ensure the university fulfils its mandate.

Goal

  • Develop, deploy, secure and maintain a computing, networking infrastructure and software systems for optimized efficiency to achieve institutional objectives.

The ICT Directorate has four Units namely;

  1. Technical Support Unit

  2. Network Infrastructure Unit

  3. Web & App Development Unit

  4. Training and E-Learning Unit

UNITS

  • Technical Support UnitResponsible for the following operations and activities: • Install, maintain, repair and support institutional hardware including but not limited to desktops, laptops, printers, projectors, scanners, routers, switches, servers, racks, UPS systems, storage devices, and smartphones. • Provide technical support to staff and students of the university, including training. • Provide technical support to lecture rooms and public spaces fitted with hardware.
  • Networking & Infrastructure UnitResponsible for the following operations and activities: - Install, maintain, repair and support institutional network infrastructure including but not limited to: access points, radio devices, routers, switches, servers, racks, UPS systems, storage devices, and network cards. - Provide networking support to staff and students of the university, including but not limited to - BTU Network User Registration, - BTU Network Connectivity Troubleshooting, - Providing policy guidance for institutional decision-making
  • Web & Applications UnitResponsible for the following operations and activities: • Planning, design, development, and testing of new systems, • Deployment and support for systems • Troubleshooting and debugging applications • Monitoring, updates, upgrades of existing systems and security • Server engineering and admin responsibilities • End User support and training • Management of the university website and all web applications of the university. • Management of Management Information System (MIS) of the university and Support Services
  • Academic Support & eLearning UnitResponsible for the following operations and activities: • Development of a strategic eLearning plan • Gather information and course elements from members of staff, various departments etc. • Develop and design e-Learning material, with the help of instructional designers, graphic designers, and programmers to support eLearning content • Coordinate and review educational content and incorporate current technology in developing specific eLearning curricula. • Support the deployment of learning programs including uploading and updating course content, and learner notification text • Provide training to individuals and users groups. • Ensure users are registered for education and training events • Coordinate and lend expertise in technical aspects of eLearning to various departments as may be required

Sebastian Ayaaba

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Patrick H. K. Sinabisi

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Albert Bogbire Naa

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